HISD staffing shortages cause bus delays for CVHS and other students
HISD is planning fewer bus stops and less routes in response to a shortage of drivers. Parents and students worry that this is a move that could exacerbate bus delays.
In a September 7 statement to Eyewitness News, HISD stated: “We are in the process of reviewing existing routes and confirming ridership among eligible students, deleting unused routes and stops, which increases efficiency and decreases both the number of routes and drivers needed. We currently have 769 routes 18 down from the start of the school year. More decreases are expected.”
HISD is facing staffing shortages, not only in terms of bus drivers, but also shortages in teachers across the district. The district is in in the process of evaluating 117 new drivers. But fewer stops and less routes may make students travel farther for their bus stop and cause buses to become more overcrowded.
CVHS is one of the many schools in HISD that has experienced bus delays since the first day of this school year. CVHS students live all around Houston and for most, the school bus is their main source of transportation. But bus delays have interfered with student learning in the first few weeks of school.
CVHS magnet coordinator Lamia Moumni is also the school’s bus coordinator.
“The first two weeks of school have been very hectic because this is the time where the buses are actually learning the route, the traffic, how many students they need to pick up, any changes, and so on,” said Moumni.
CVHS sophomore Ellis Choi recalls his transportation schedule during the first week of school.
“On the first few days of school, the pickup time was set as 7:20 AM, but that time didn’t work out and the bus came later than that. So they ended up switching it to way earlier in the morning, around 6:45 am. I’ve heard other kids with the same route as mine have to be at their stop by around 5:40 am. Our routes seemed to change a lot as well,” Ellis Choi said.
Sometimes, buses did not show up at all.
“On the first day of school, no bus showed up at all. It was supposed to pick us up at 7:20 but then it was around 7:45 and still no bus. My mom had to take my brother and I, plus two other students at the stop to the school just to try and make it on time to school. The next day the bus came, but it was very late and we all ended up late to school,” said Ellis Choi.
Due to these delays, bus drivers have started assigning their own times and own routes. Most parents aren’t informed since the information comes from the bus driver to the students according to Ellis Choi. HISD isn’t aware of these time changes so they still post the original times which are usually incorrect.
Many parents, like Sue Choi, a CVHS parent, are struggling to keep up with all these bus issues.
“The call center is very difficult. No one will connect you to the help center and the website doesn’t help either. It just displays the wrong information since the bus drivers make the bus schedule on their own without alerting anyone officially,” said Sue Choi.
Students also encounter communication challenges. According to CVHS sophomore Ritika Nandi, her bus didn’t show up to pick her up, so she called the school to see if they could help.
“ ,” said Nandi.
It has also been a problem for the parents when kids don’t have a ride to school. Many parents have to change their personal schedules to assure that their kids can get to school.
“I have to go take them and I have to call into work and say that I’m late. The traffic from our neighborhood to the school is very hectic since CVHS is in the busiest part of Houston. I have to move my work schedule around it just to make sure my kids are alright,” said Sue Choi.
CVHS arranges class schedules anticipating problems with the bus.
“It’s never nice to know that you’re late. It’s not your fault, so it’s not against you [and it’s] not going to count against you as long as you sign up at the front desk to show that it was bus problems. That’s also part of the reason why we have SSEP,” said Moumni.
Another problem adding to the bus situation is the new COVID-19 protocols. Due to COVID-19, bus drivers must have a seating chart of all of the students and make sure that there is only one student per seat. Of course, everyone must have a mask on at all times. However, buses are overcrowded and it is difficult to social distance on the bus.
“For my bus, we can each have our own seat. I try to sit with my brother or by myself when I can, but 90% of the time, students will have to sit with another student and the bus seats are very small so they are very close to each other like shoulder touching close,” said Ellis Choi.
Both parents, students, and schools are hoping that this long-term problem will be solved soon.
“ ” said Sue Choi.
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Caitlin Liman • Sep 24, 2021 at 10:39 am
I used to ride the bus but stopped due to issues like these, so I know first-hand how impactful the troubles can be. This was a strong article that informed of the current situation that affects so many of the CVHS population. Way to go :]
Ashley B. • Sep 23, 2021 at 1:50 pm
After reading this story and the CVHS students quotes, this is really relatable because as a bus rider I’ve gone through most of this issues and is really irritating. Great Story!!
Rugveda Patil • Sep 23, 2021 at 1:41 pm
Your article was really good, I could relate to it as a someone who takes the bus. I had similar problems during the first few weeks, so this update has been great.
Judith Carrizales • Sep 23, 2021 at 1:36 pm
The format should be transition-quote and sometimes you just did transition-transition. Other than that you did a good job.
Abigail Nunez • Sep 23, 2021 at 1:31 pm
I think it is not fair for students to be getting late to school , but bus drivers are also having problems managing their time to pick up students. Although this is an unfair situation, no one is really to blame for since this has all evolved from the pandemic. But I really liked the story , and hopefully this issue is eventually resolved